The administrator's area
This affordable cloud based software will minimise the administrator’s workload, increase their efficiency and help to drive the organisation towards its goals, particularly in terms of member satisfaction, member retention, new memberships and enhanced revenues
- Billing
- Unlimited users
- Reporting, renewals, new, lapsed members etc
- Ad hoc queries via 'drag and drop'
- On line payments
- Document management (optional)
- Auto member renewal reminders
- Stat reports
- On line store (optional)
- Integrates to most accounting packages, ie MYOB (optional)
- Cash receipting
- Donation receipting
- Bulk emails (optional)
- SMS reminders (optional)
- Join/Cancel notification
- Member groups
- Export member fields to Excel (CSV)
- Easy import records from current member d/b
- Weekly, Fortnightly, Monthly, Bi Ennial or Annual member dues
- Sophisticated Financial Reporting
- Store member photos
- Manage new member prospecting
- Manage and record workplace meetings
- Website integration and common styling (optional)
- Affordable by the smallest club or society
- Australian made software
1 Standard Features
The secured administration area within 360 Membership™ software is where the administrators or managers of the organisation perform routine housekeeping and back office functions. This does not include the maintenance of the server(s) as in a Cloud environment (alternatively referred to as SaaS – Software as a Service) the vendor (Coconet Pty Ltd) provides and maintains the servers as part of our service which is covered by the annual fee.
2 Unlimited users
The cost of 360 Membership™ software is predicated on the number of members, not the number of users
3 Global Setup
- Subscription Type – whether it is a rolling or fixed subscription
- Setup membership pricing
- Setup date of member’s renewal timing.
- Apply customised rules to fee levels for new members or member renewal
4 Automated Renewal Process
- Member can renew membership online
- Members may update their own demographic data
- Email alert can also be sent from the administration portal to remind members that renewals are due
- Joined/Cancelled notifications
- Failed payment alerts, with customiseable retry logic
5 Reports
- Standard reports are included, such as member transaction report including renewals, new members, lapsed members
- Membership status reports
- Email usage reporting
- A powerful, drag and drop report writer allows the administrator to create simple or complex reports and save them for future runs
6 Task Management
- Notes are kept on each member interaction with administration
- Notes are searchable
- Reminders display for individual administrators for follow ups
The fine print...
All features marked as optional may occur an additional fee to implement and execute. No standard fees can be quoted as each individual client will have their own individual needs, potentially vastly different in size and complexity.
